Shipping policy

AgencyLifeShop.com Shopping Policy

Effective Date: July 30, 2026

Welcome to AgencyLifeShop.com. By placing an order through our website, you agree to the following shopping policy. Please read it carefully before making a purchase.

Orders

All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order for reasons including pricing errors, suspected fraud, inventory issues, or other circumstances beyond our control.

If your order is canceled after payment has been processed, a full refund will be issued to your original payment method.

Pricing

All prices are listed in U.S. Dollars (USD) unless otherwise stated. Prices are subject to change without notice. Applicable taxes and shipping charges will be calculated during checkout.

Payment

We accept major credit cards, debit cards, and other secure payment methods offered at checkout. Payment must be received in full before an order is processed.

Shipping

Orders are typically processed within 1-3 business days. Shipping times vary depending on your location and the shipping method selected at checkout.

Once an order has shipped, you will receive tracking information via email, when available.

AgencyLifeShop.com is not responsible for shipping delays caused by carriers, weather, customs, or other circumstances outside our control.

Returns & Exchanges

If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

To qualify for a return:

  • Items must be unused, unworn, and in their original condition.
  • Items must be returned with original packaging and tags, if applicable.
  • Proof of purchase is required.

The following items are not eligible for return unless they arrive damaged or defective:

  • Digital downloads
  • Gift cards
  • Personalized or custom-made products
  • Clearance or final sale items

Customers are responsible for return shipping costs unless the return is due to our error or a defective item.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include your order number and photos of the item and packaging so we can resolve the issue promptly.

Refunds

Once your return is received and inspected, we will notify you of the approval or denial of your refund.

Approved refunds will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your financial institution.

Original shipping charges are non-refundable unless the return results from our error.

Order Changes & Cancellations

Orders may only be modified or canceled before they have entered processing or shipment. Once an order has shipped, it cannot be canceled.

Contact Us

If you have questions about your order or this Shopping Policy, please contact us through the contact page on AgencyLifeShop.com or by email at hello@tcsainc.com.